Shipping policy

Blendive Fashions
17 October 2026

This policy explains how we process and deliver your orders.

1. Order Processing

Orders are processed within [1-5] business days after payment is confirmed.
Orders placed on weekends or public holidays are processed the next business day.
You will receive an order confirmation by email or message once your order is placed.

2. Delivery Time

Delivery takes 7-15 days from the date of order confirmation, depending on your location.
These are estimates. Delays may occur due to couriers, weather, customs, public holidays, or other factors beyond our control.

3. Shipping Charges

Shipping fees, if any, are shown at checkout before you pay.
Shipping charges are non-refundable, except when the error is ours (damaged, defective, or wrong item) or the item is out of stock.

4. Order Tracking

A tracking number will be sent by email or message once your order ships.
Tracking updates may take [24-48] hours to appear.

5. Delivery Address

Please provide a correct and complete address and a working phone number.
We are not responsible for delays or losses caused by incorrect details.
If an order is returned to us because of a wrong address or because you could not be reached, re-shipping costs may apply.

6. Failed or Refused Delivery

If you refuse delivery or do not collect your order, it is not eligible for a refund, and return shipping costs may be deducted.

7. Multiple Items

Orders with several items may arrive in separate parcels. You will not be charged extra shipping for this.

8. Delayed or Lost Orders

If your order has not arrived after [15] days, contact us with your order number and we will check with the courier.
If the courier confirms the order is lost, or it has not arrived after [25] days, we will resend the order or issue a full refund, whichever you prefer.
Please report the issue within [30] days of your order date.

9. Damaged Packages

If your parcel arrives damaged, please follow our Return & Refund Policy. A mandatory unboxing video is required, so start recording before you open the package. Also take photos of the outer packaging.